Perfect People – offering recruitment solutions for
Enterprise Networking, Mobility, Collaboration, Datacenter and Cloud

Attention! This job posting is 35 days old and might be already filled.
Perfect People Recruitment Solutions Ltd Published: August 25, 2020 (about 1 month ago)
Location
London, United Kingdom
Job Type
Category

Description

Junior/ Assistant Service Delivery Manager
London & Remote Working
3 Months
Please discuss rate

We are looking for a junior/assistant Service Delivery manager to join our IT Infrastructure Managed Service Provider Client.

Must be ITIL certified with a strong experience of service delivery methodologies for a MSP

Summary 

  • Assist service ownership for our managed service clients and building strong relationships with key clients and 3rd party vendors
  • Assisting with the transition of new managed services into support
  • Recommend service improvements.
  • Where necessary and appropriate, liaison between customers in matters relating to delivery and support.

Responsibilities

  • Assist Client engagement across the client journey from Pre-sales to BAU
  • Ensure Operational excellence and governance from our clients 'on premesis' managed services and 'as a service' (aaS) offerings.
  • Create and Maintain strong relationships with global clients
  • Assist in driving the evolution of technical services management function 
  • Ensure services align with client's evolving business requirements and corporate strategy


Required Skills

  • Excellent organizational skills.
  • Demonstrable qualities of being a “team player”
  • Attention to detail, professional rigour, pro-active, strategic.
  • Personal and professional integrity.
  • Able to withstand pressure and work, where necessary unsupervised
  • First class communicator – written and vocal
  • Credible, Professional, Personable

Junior/ Assistant Service Delivery Manager
London & Remote Working
3 Months
Please discuss rate

Apply
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