Perfect People – offering recruitment solutions for
Enterprise Networking, Mobility, Collaboration, Datacenter and Cloud

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Perfect People Recruitment Solutions Ltd Published: March 26, 2019 (3 months ago)
London, United Kingdom
Job Type


Product Manager
Location: London or Peterborough - Remote working flexibility
c£50,000 + £5,000 bonus + benefits

Networking | Cloud | Storage | Virtualization | Collaboration

Main Purpose of Job

Key to our ability to scale and deliver great service to clients is the introduction and maintenance of standardised services. The Research and Development team play a key role in defining and launching these services.
Each service must be productised in terms of sales collateral and process service scope, operations automation and pricing.

  • Represent our Client as an authority on product management for services related to our client’s managed service and CloudCare offerings.
  • Operate the process of definition, launch, prototype and refining services products
  • Along with the team, produce and maintain a roadmap of future products in conjunction with our client’s strategy and vendor roadmaps
  • Proactively attend relevant vendor events and being the “go to” individual for your aligned products and services
  • Identify and champion toolsets that complement our client’s services
  • Utilise and help refine our client standards for product design and management
  • Define, document and oversee internal process that support launched services
  • Develop and maintain great working relationships with sales teams, services teams and third parties
  • Provide support to Business development managers during the sales process
  • Support our client compliance with ISO 20000 focused on the design and transition of new or changed services alongside the removal of major services. Engage as required to support the on-going assessment and audit of this documentation and associated processes by 3rd parties, vendors and customers
  • Conduct and manage market research collectively with sales teams to define appropriate market rate pricing for new services
  • Responsible for the creation, final release and approval of all associated documentation required for the on-going management of assigned products.
  • Create cost models for services in collaboration with FP&A/Finance representatives
  • Provide effective training and workshops for various groups including sales and services on the products which have been designed before launch
  • Understand clearly the commercial proposition of each product and aspects of business justification both for our client’s and a client

Knowledge and Experience

Awareness of key elements of services including support, monitoring, systems management and maintenance.
Awareness of a wide range of products and technologies including Cloud,Virtualisation, Storage, Security Networking, Desktop and Collaboration.

Familiarity with processes and methodologies for product management:

  • Conceive/Take influence and assess market opportunity
  • Concept design
  • Specify and design
  • Manage the process of detailed design with peer experts
  • Validation/analysis/prototype
  • Sales documentation and training
  • Build and QA
  • Selling
  • Delivery
  • Optimisation

Personal Attributes

  • Passionate, particularly about the area of specialist focus
  • Ability to own and execute a process to completion
  • Ambitious, articulate, credible, pragmatic
  • Quality and detail orientated
  • Positive attitude and influence to others
  • Excellent communicator in all forms
  • Commercial aptitude to create appropriate solutions
  • Able to create and drive an individual plan based on business strategy

Product Manager 
Location: London or Peterborough - Remote working flexibility
c£50,000 + £5,000 bonus + benefits

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