Perfect People – offering recruitment solutions for
Enterprise Networking, Mobility, Collaboration, Datacenter and Cloud

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Perfect People Recruitment Solutions Ltd Published: May 24, 2018 (3 months ago)
Job Type


IT Service Desk Technician - 1st & 2nd line

Central London

3-6 months contract

We are seeking an experienced – hands on - IT Service Desk Technician to join as part of the Global IT team providing end user support within the busy London office.  As a member of the global team there will be times and opportunities to support and work on projects across the wider global business.

Must have Technical experience: -

  • Hardware - HP MSA Storage, HP MSL Tape Libraries,
  • OS / Management - Microsoft Windows server 2012 & 2016, AD, Solarwinds
  • Software - MS Hyper-V V3, MS Failover Clusters, MS Exchange 2010 / 2016, MS SQL Server

Nice to have additional Technical experience: -

  • Hardware - HP 3par storage, Cisco UCS Blades, EMC VNX Storage, EMC Data Domain, HP C Class Blade Chassis, HP ProLiant Servers, FAS Netapp Filers, Brocade Fabric Switches, Cisco UCS Rack Mount Servers, MS Azure
  • OS / Management - DFS, DNS, DHCP, RADIUS, Certificate Authorities, IIS, NLB, Perfmon, Windows Security Components, PowerShell
  • Software - Mimecast, MS System Centre Configuration Manager (SCCM), MS Centre Virtual Machine Manager, MS Centre Data Protection Manager, MS System Centre Endpoint Protection, MS System Centre Operations Manager, MS System Centre Orchestrator, MS SharePoint, MS O365, Skype for Business, Symantecs Enterprise Vault, Emc Avamar Backup, Emc Source One Email Archiving, VMWare Virtual Center 6.x


  • 3+ years experience working within a busy global IT team
  • 3+ years experience working within mixed environments (on premise, co-location, cloud)
  • A good understanding of server hardware (windows)
  • A good understanding of Identity Management (Active Directory)
  • Effective communication skills, both written and verbal
  • Ability to build rapport with team members and clients


Central London.  Due to the nature of our work some travel to client sites is required. This can include international travel; a valid EU passport is required.

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